Everything is great what I can see, apart from the website where you can't find the membership costs without calling them, which is annoying.
Always a problem with steamroom
Went to have personal training sessions to lose weight tone up etc/Wonderful knowledgeable instructor helped me to achieve realistic targets over 6 months .Nothing was too much trouble
Our family wanted become member of this gym. We decided to try it before. We are not people who usually complaining but swing pool place and saunas are too bad..... they want to call it - SPA.... common - it is not SPA ......... Changing rooms were really really cold. Same cold was resting area near swimming pools. I met some members who said that in winter time there is always so cold, because "spa" save money on heating. Nice - savings for gym, goosebumps and cough for members :) every little helps :)Our son who is 10 years old wanted to go in jacuzzi bathtub, but we found out that kids under 15 is not allowed to go in sauna, steam room, and jacuzzi bath. Thats mean by rules - he has to stay in cold area and enjoy winter "spa" :)))We decided to go in jacuzzi together with our son despite of strange rules.More ironically was that jacuzzi has cold water......but anyway warmer than air , but one on staff came and said that - "sorry, kid is not permitted to go jacuzzi".... why? answer - "because jacuzzi is too hot for him" :D :D :D there was one man is jacuzzi bathtub already and he started to lough loudly - "ha ha ha too hot.... " he said he was about to ask staff to check why water is cold, and now heard that it is too hot for 10 years old boy .More over saunas and changing rooms have smell of mix of chemical and sewage.I don't know about gym as didn't try it , but "spa" is disaster !
Now the whole point of me joining your gym was for me to easily document my journey in strengthening my core while having myofascial pain syndrome ( chronic pain). That's why I only really ever attended the pool, pilates and gym classes they seemed to have the most frequent. But the experience was more frustrating than I would have liked it to be considering the amount I was paying 62 per month. Classes we constantly cancelled to the point where I had to write a complaint to the gym manager who never responded. The reception staff are not helpful as they never seem to know who to go to or talk to, to get answers. a lot of the time they are just twidling their thumbs doing nothing. Also they got to my address and phone number were inputted on to your system incorrectly. Which meant they were sending threatening letters and calling an incorrect number ( had an extra digit) with out even realising it. When I confronted them about this a reception staff 'trey' told me I was lying until i showed him a copy of my form I'd initally filled out. There was no apology for the accustation or poor service. If you think you're getting more with this gym because your paying more you're sadly mistaken. Ive been to Pure Gym in the area as well and although it does not have a pool it is far better and value for your money. they also dont have any sly contractual clauses like this gym does ( they charge you 20 id you cancel a direct debt) . Stay well clear of this gym chain.
Roko Health Club Gillingham is a UK Gym based in Gillingham, South West England. Roko Health Club Gillingham is located at Will Adams Way, Watling Street, Gillingham ME8 6BY, UK.
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